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- May 19, 2015 - ITIL Process Map for Microsoft Visio. Downloads: Factsheets, screen shots and white papers. Level 3: BPMN - ITIL process details.
- All downloads about ITIL® at a glance - our ITIL product documentation and white papers available for download. - The documents in this section contain background information on the ITIL Process Map and ITIL.
Itil Process Map V3 For Ms Visio Download
ITIL (Information Technology Infrastructure Library) is a framework that IT professionals use to identify best practices for their IT service management. An ITIL process is typically drawn as a flowchart. The ITIL Diagram template in Visio provides functional shapes to create and enhance diagrams of ITIL processes.
A fresh approach to ITIL: The ITIL Process Map V3 is a 'translation' of ITIL V3 into legible, easy to read process maps in Visio and other process management.
Open Visio.
In the Categories list, click Business >ITIL Diagram > Create.
From the ITIL Shapes pane, drag shapes onto the drawing page to represent the processes of your IT services.
Use the Connector tool to connect the shapes:
On the Standard toolbar, click the Connector tool , and then drag from a connection point on the first shape to a connection point on the second shape. The connector endpoints turn red when the shapes are connected.
When you finish connecting the shapes, click the Pointer tool on the Standard toolbar.
Tip: You can connect your shapes automatically by selecting the Connector tool first and then dragging your shapes onto the drawing page. The shapes connect in the order that you add them.